HPM Learning Event - Standard Work for Leaders

January 16, 2024

We focused on Standard Work for Leaders in our Advanced Learning series for Continuous Improvement.  

This video will provide insights about the thinking, what you need to know as a leader before you implement, the approach to implementation, and how to utilize the thinking as a learning tool for continuous improvement.   

Video - Standardized Work for Leaders

We will launch several Standard Work for Leaders pilots with HPM Consortium members.  

Please feel free to contact me to find out more about consortium membership.

Thank you

Scott

As we move towards the ‘new normal’, our need to adapt the way we execute our work will demand an increase in our continuous improvement and innovation (CI&I) activity.

As you do this, I would encourage you to follow the logic I use for future state design – THINK TO S.E.E – Simple, Elegant and Effective. 

When you approach CI&I, the focus should always be on simplifying how we do our work – it is much easier to make things more complicated than it is to simply them.   Solutions should be elegant or well-designed following design thinking methodology.  And finally, it is critical that processes are effective in delivering internal and external customer value.   

Developing and executing future state design using the THINK TO S.E.E approach does take more thought and effort, but the effort will have a much higher rate of return.   Quoting Mark Twain – “If I had more time, I would have written you a shorter letter”. 

If you would be interested in attending a virtual skill development session on the THINK TO S.E.E methodology, please let me know. 

Keep improving. 

Scott

The Consortium Benchmark - Summer 2019.  News and updates from the HPSC Leveraged Learning Consortiums. 

Member Story - Paris Dental Centre. 

Ferature Article - Is your Management System holding you back?

Idea Generation is the life blood of an organization.  

Many small improvements lead to a large impact on our organizations.  Small improvements allow our teams to experiment to find better ways.  It helps develop our teams to become great problem solvers.  It is very rewarding to see our ideas work and in place.  It connects our teams to the larger vision of the organization.  

But why do I need to fill out the card when I can just implement the change?

Sound familiar?  Here is why:

• We work in teams and with other people.  While we may think the idea is great, we need to vet the idea with our team to possibly build on the idea and to gain consensus with our team members
• We need to understand the impact of the change on the full process flow.  This is done by discussing the idea with our extended teams that may be affected 
• We need to make sure that everyone understands the change and follows the new best way.  This is done by updating the standardized work for the process and training our team members on the change 

Thoughts?