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Skills to Channel Confrontational Energy into Positive Results
Benefits
· Improved listening to learn, resolve, and empower
· Reduced leader, manager strain, stress, tension
· Improved unit, department, team productivity
· Enhanced respect, accountability, trust
· Constructive conflict that leads to win-win resolutions and sustainable outcomes
· Improved relationships and communication
Target Audience
This new workshop is recommended for Leaders who would like to strengthen their skills in dealing with Confrontational issues. It is also recommended for anyone who has successfully completed the Front Line Leadership Program and feel that they can benefit from building on the basics they have already learned in the Dealing with Differences unit.
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