|
|
Developing skills to excel in a Lean and Continuous Improvement Environment
Description:
This program provides Front Line Leaders(FLL) with the tools and skills to excel in a Lean and Continuous Improvement Environment. It allows for a higher level of interaction and recognition based on the focus of top performing FLLs. Each participant is required to develop and complete both a personal development and a business development improvement charter. Each participant is supported by an executive sponsor. This six session program includes six training days every two to four weeks. In addition to training, there is on-going support and mentoring by a program facilitator in between each session. The FLL Training is based on a “learn and do” philosophy. This is a certificate program acquired by participation in every module.
Program Objectives:
Upon completion of this program, participants will have covered off the following components:
1. Lean Concepts Introduction: Introduction to the concepts of Lean with the key deliverable being
how to apply the tools at the FLL’s facility including both office and shop applications.
|
Introduction to Lean Concepts
Application of tools to own environment
Standard work
|
Understanding Value Stream Management
CI / Lean Time Management
CI / Lean Auditing
|
2. Soft Skills / Engagement: Development of the soft skills required for a Lean or CI environment including how to engage direct reports and how to work effectively with all levels of management and other departments.
|
Conflict Resolution
Assertiveness
Coaching and Mentoring
Encouraging Diversity
|
People Engagement / Motivation
Managing your boss
Building Effective Leaders (Leader vs. Manager)
|
3. Performance Feedback for Departments, Teams and Individuals: How to perform effective feedback
to develop department, team and individual performance
|
Effective goal / objective setting
Time Management
Effective on going Performance Evaluation (providing feedback to individuals)
Developing, introducing and using visual measures
|
Developing, introducing and using visual measures
Daily Performance Management
Employee Development
Dealing with Difficult People
|
4. Problem Solving and Team Development Skills: Development of an understanding of basic roblem solving skills and their application in a Lean / CI environment.
|
Root Cause Analysis
Basic problem solving skills (5 whys, brainstorming, cause and effect,pareto, value stream mapping)
PDCA
Effective use of improvement charters
Meeting Effectiveness / facilitation
|
Team Development
Utilizing teams for problem solving
Reporting and presentation skills
Justification / Measurement of Lean Improvements (Cost / Benefit Analysis)
A-3 Problem Solving Application
|
5. How to Change a Culture: The FLL’s role in terms of developing and sustaining a Lean
Thinking Culture
|
What is culture and how to define your culture
What is FLLs role in changing culture
Self Motivation
Principles of Change Management (including how to deal to deal with resistance to change)
|
Reward and Recognition
Sustaining Gains
Standard Work for Front Line Leaders
Design your job
Creating a Health and Safety Culture
|
|
|
|
Return to Registration Details here
⇒ Front Line Leadership Program Registration
|
|
