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Tips on leading through the 'temporary' normal - Think to S.E.E.

As we move towards the ‘new normal’, our need to adapt the way we execute our work will demand an increase in our continuous improvement and innovation (CI&I) activity.

 

As you do this, I would encourage you to follow the logic I use for future state design – THINK TO S.E.E – Simple, Elegant and Effective. 

 

When you approach CI&I, the focus should always be on simplifying how we do our work – it is much easier to make things more complicated than it is to simply them.   Solutions should be elegant or well-designed following design thinking methodology.  And finally, it is critical that processes are effective in delivering internal and external customer value.   

 

Developing and executing future state design using the THINK TO S.E.E approach does take more thought and effort, but the effort will have a much higher rate of return.   Quoting Mark Twain – “If I had more time, I would have written you a shorter letter”. 

 

If you would be interested in attending a virtual skill development session on the THINK TO S.E.E methodology, please let me know. 

 

Keep improving. 

Scott

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It is a good time to engage our teams in identifying improvements

For most of us, we are now in week 4 of the ‘new normal’.   It also appears that we may be in our current situation for the unforeseeable future.  One of the last things we typically think about in an uncertain situation is continuous improvement. 

 

As we get used to our new working environments, we develop habits, tools and methods that help make our work easier.  We also identify those things that make our work more difficult. In a continuous improvement culture, we encourage our team members to share and adopt these best practices.   As well, we also encourage our teams to identify the blockers in how they perform their work and possible solutions

 

As a leader, now is a good time to engage our teams in identifying improvements and best practice sharing in the ‘new normal’.  Ask a few simple questions – what have we learned? What are we doing that works well? What is blocking our ability to be more effective?  Remember to engage your team in solutions, get them involved with the implementation and don’t take all the work on yourself.

 

Please let me know your thoughts.

 

Keep connected.

Scott

 

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Why do I need to fill out the idea cards?

 

Tremco Small K Board

 

Idea Generation is the life blood of an organization.  

 

Many small improvements lead to a large impact on our organizations.  Small improvements allow our teams to experiment to find better ways.  It helps develop our teams to become great problem solvers.  It is very rewarding to see our ideas work and in place.  It connects our teams to the larger vision of the organization.  

 

But why do I need to fill out the card when I can just implement the change?

 

Sound familiar?  Here is why:

  • We work in teams and with other people.  While we may think the idea is great, we need to vet the idea with our team to possibly build on the idea and to gain consensus with our team members
  • We need to understand the impact of the change on the full process flow.  This is done by discussing the idea with our extended teams that may be affected 
  • We need to make sure that everyone understands the change and follows the new best way.  This is done by updating the standardized work for the process and training our team members on the change 

Thoughts?

 

 

 

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Scott Smith
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May 19, 2020
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