For most of us, we are now in week 4 of the ‘new normal’. It also appears that we may be in our current situation for the unforeseeable future. One of the last things we typically think about in an uncertain situation is continuous improvement.
As we get used to our new working environments, we develop habits, tools and methods that help make our work easier. We also identify those things that make our work more difficult. In a continuous improvement culture, we encourage our team members to share and adopt these best practices. As well, we also encourage our teams to identify the blockers in how they perform their work and possible solutions
As a leader, now is a good time to engage our teams in identifying improvements and best practice sharing in the ‘new normal’. Ask a few simple questions – what have we learned? What are we doing that works well? What is blocking our ability to be more effective? Remember to engage your team in solutions, get them involved with the implementation and don’t take all the work on yourself.
Please let me know your thoughts.